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This site is where Michael Roman and the CG team share time tested insights to help you achieve even more profit and a greater quality of life.
What do you do when a customer demands a refund? No matter what we try, refunds and requests for refunds, are part of the business and they always will be. And the larger your catering business grows, the greater the chances of being confronted with a request or demand for a refund. Most caterers view […]
A while back, Michael published a series of articles on his latest thoughts about the catering industry. We are happy to be able to republish these here are Catering Guru! Tipping the Scales to Make the Sale A prospect seeking a caterer for a major event is looking for more than just menus. They are […]
Below is a real memo I’ve had some of my consulting clients use to secure marketing money from the people they send money to for goods and services. You send thousands of dollars to your seafood distributor, etc. Why shouldn’t they help you in your marketing? The people and locations mentioned in the memo below […]